The 5 Star Guarantee

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Our Guarantee

Make your purchase risk free. If you have a change of plans or change your mind, our flexible refund policy allows you to cancel your policy within 60 days (new vehicle plans) or 30 days (pre-owned vehicle plans) from the date you register your contract and receive a full refund if you haven’t made any claims.

If a claim has been made against your contract, or if the contract has been in effect more than 60 days (new vehicle plans) or 30 days (pre-owned vehicle plans), a pro-rated refund will be calculated based on whichever is greater: the length of time the contract has been in place or the miles driven, compared to the total time or mileage of your contract term, minus any applicable cancellation fee.

Cancellation provisions vary by state. Please refer to the actual service contract for provisions relating to your state.

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